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      Every product page has a size chart with the measurements for that specific model — open Size chart in the product details. Loafers and moccasins are made of leather and suede, so they give a little and mould to the foot after a few wears.

      Not sure? Email us at customer service with the model and your usual size and we will advise you before you order. You can exchange for another size within 30 days.

      Leather and suede uppers, leather linings and insoles, and a rubber or leather sole, depending on the model. Winter styles are lined with shearling. The exact composition of every pair is listed under Details on its product page.

      Order before 16:00 CET on a working day and your pair ships the next working day. Delivery normally takes 3–4 working days. Shipping is free from €199 within Spain, €299 within the rest of Europe and €399 worldwide — see shipping & fees for the full rates.

      Yes. You have 30 days from delivery to exchange your pair for another size or colour, or to return it. Shoes should be unworn and in their original box. The full procedure is on our exchanges & returns page.

      Treat suede with a colourless protector spray before the first wear and brush the nap up again once it has dried. Wipe leather clean with a soft, slightly damp cloth and let it dry away from direct heat — never on a radiator. Keep your pair in its box between seasons, stuffed with paper so it holds its shape.